Pricing

Simple, transparent pricing

Start confidently, scale as you grow. No hidden fees, no surprises.

YearlySave 17%

Monthly

Launch

For new boutiques launching their first loyalty program

$40.83per month

$490 billed annually

Get Started

Active customers: 500
Team members: 2
Locations: 1

Includes

Products & Categories
Orders
Memberships
Gift Cards
Events Calendar

Starter

For single-location stores building repeat purchases

$82.50per month

$990 billed annually

Get Started

Active customers: 2.5K
Team members: 5
Locations: 1

Includes

Products & Categories
Orders
Memberships
Gift Cards
Events Calendar

Growth

Professional

For established fashion brands with advanced automation

$499.17per month

$5,990 billed annually

Get Started

Active customers: 25K
Team members: 30
Locations: 5

Includes

Products & Categories
Orders
Memberships
Gift Cards
Events Calendar

Enterprise

Tailored to your enterprise needs

Custom solutions with dedicated support - contact sales

Products & Categories
Orders
Memberships
Gift Cards

Book a Demo

SSL Encrypted
Stripe Payments
Cancel Anytime
14-Day Guarantee

Swipe to see all features →

Feature	Launch	Starter	Growth	Professional	Enterprise
Resource Limits
Active customersMaximum number of active loyalty customers you can manage	500	2.5K	10K	25K	Custom
Team membersNumber of team members who can access the platform	2	5	15	30	Custom
LocationsNumber of locations (stores/brands) you can manage	1	1	3	5	Custom
Monthly Allowances
EmailsEmails you can send per month	5K	15K	60K	150K	Custom
SMSSMS messages you can send per month	Pay as you go	Pay as you go	Pay as you go	Pay as you go	Custom
AI CreditsAI-powered features like customer support and recommendations	250	1K	5K	15K	Custom
Business
Products & CategoriesManage product catalog	Included	Included	Included	Included	Included
OrdersOrder management	Included	Included	Included	Included	Included
MembershipsMembership plans and cards	1	3	10	Included	Included
Gift CardsGift card templates, issuance, and balance management	Included	Included	Included	Included	Included
Events CalendarEvent scheduling	Included	Included	Included	Included	Included
Booking SystemAppointment booking	1	5	10	Included	Included
Food OrderingCustomer ordering, kitchen operations, pickup, and restaurant delivery	Included	Included	Included	Included	Included
Knowledge BaseAI-powered document management and search	Included	Included	Included	Included	Included
File ManagementSecure file storage with folders, sharing, and access control	Included	Included	Included	Included	Included
Operations
Task ManagementKanban boards, task tracking, automation, and templates	Included	Included	Included	Included	Included
Approval WorkflowsMulti-step approval chains with escalation and audit trails	Not included	Not included	Not included	Not included	Included
Internal NotesUnified internal notes across all entities with @mentions	Not included	Not included	Included	Included	Included
Inventory ManagementStock tracking, suppliers, purchase orders, locations, and analytics	Not included	Not included	Not included	Not included	Included
Cross-organization Inventory SyncSynchronize inventory between organizations on the same Enterprise subscription	Not included	Not included	Not included	Not included	Included
Partner PortalTrading partner management, portal access, catalog collaboration, orders, and settlements	Not included	Not included	Not included	Not included	Included
Loyalty & Gamification
ReferralsReferral program	Included	Included	Included	Included	Included
AchievementsAchievement badges	Included	Included	Included	Included	Included
LeaderboardsCustomer rankings	Included	Included	Included	Included	Included
StreaksActivity streaks	Included	Included	Included	Included	Included
Mobile Wallet PassesApple Wallet and Google Wallet loyalty cards with live points and location relevance	Included	Included	Included	Included	Included
Marketing
Customer SegmentsCustomer segmentation	2	5	15	50	Included
CampaignsMarketing campaigns	1	3	15	50	Included
CouponsDiscount coupons and promotions	3	5	50	Included	Included
JourneysVisual automation builder for customer journeys	1	3	10	Included	Included
SurveysCustomer surveys and feedback analytics	1	3	10	Included	Included
BroadcastsEmail/SMS broadcasts	5	10	100	500	Included
TemplatesMessage templates	Included	Included	Included	Included	Included
Loyalty AdvisorAI-powered recommendations for your loyalty program	Included	Included	Included	Included	Included
Communication
WhatsAppWhatsApp Business templates and messaging	Included	Included	Included	Included	Included
MessagesDirect messaging	Included	Included	Included	Included	Included
Customer SupportAI-powered customer support with ticket management	Included	Included	Included	Included	Included
Analytics
Analytics DashboardBusiness analytics	Included	Included	Included	Included	Included
Reporting & ExportsCustom reports, templates, schedules, and exports	Included	Included	Included	Included	Included
Audit LogsSecurity and compliance audit trail viewer	Included	Included	Included	Included	Included
Compliance CenterGDPR, consent, and retention compliance management	Included	Included	Included	Included	Included
Team Activity LogsTeam member activity timelines and exports	Included	Included	Included	Included	Included
Integrations
API AccessREST API access	Not included	Not included	Included	Included	Included
WebhooksWebhook integrations	Not included	Not included	Included	Included	Included
E-commerce IntegrationsConnect Shopify, WooCommerce stores	Included	Included	Included	Included	Included
Calendar IntegrationsConnect Google Calendar	Included	Included	Included	Included	Included
Customer Portal
Customer ShopE-commerce storefront	Included	Included	Included	Included	Included
WishlistLet customers save products for later	Included	Included	Included	Included	Included

Frequently asked questions

Need help choosing? Our team is here to help.

Ready to grow customer loyalty?

Join thousands of businesses using Fidelect to build lasting customer relationships and drive repeat purchases.

Get Started Contact Us

Simple, transparent pricing

Launch

Starter

Growth

Professional

Tailored to your enterprise needs

Compare all features

Frequently asked questions

Can I change my plan later?

What happens if I exceed my plan limits?

How do I get started?

What payment methods do you accept?

What's your refund policy?

Ready to grow customer loyalty?