Fidelect home

Built for the places people come back to.

Fidelect gives local businesses one calm workspace for bookings, orders, checkout and loyalty, and gives their customers one app for every place they love.

A shop assistant serving two customers at the counter

Why Fidelect exists.

A neighbourhood salon, a family restaurant or a garage often runs on a mix of paper cards, notebooks, spreadsheets and chat apps. Each one works on its own; together, they lose track of the client.

Fidelect brings that day into one place: who's booked, what's been ordered, how it was paid, and who hasn't been back in a while. Loyalty sits at the centre, because the best clients are the ones who return.

Customers get the other half: one app with every place they visit, their points, bookings, orders and messages, without a card for each shop.

What we make.

Three apps on the same foundation, so a booking, an order or a point means the same thing everywhere.

Bookings, orders, checkout, clients, loyalty, follow-ups and the team, shaped for each trade.

The business workspace

Bookings, orders, checkout, clients, loyalty, follow-ups and the team, shaped for each trade.

Every place in one app: cards and points, bookings, orders and messages. Free for customers.

The customer app

Every place in one app: cards and points, bookings, orders and messages. Free for customers.

The driver portal

For restaurants' own drivers: the delivery queue, the way there, proof at the door and the cash they hold.

How the driver portal works

Six trades, one foundation.

Each business type has its own screens and words, on the same clients, loyalty and messages.

What we hold to.

The rules are built into the product, so nobody has to remember them.

Loyalty earned honestly

Points come from what clients really paid, and are taken back when a payment is corrected.

Clients choose their messages

News and offers only reach people who said yes, place by place, and they can change their mind at any time.

Each business owns its data

A business sees its own clients and nothing else, and can take its data with it.

Care stays free of incentives

Clinics get appointments and recalls, never points or offers, and no clinical records.

Plain words, in your language

English, French and Arabic, right to left included, without jargon.

Prices in the open

Plans come straight from our catalogue, so what you see is what you pay.

Made for businesses in Morocco.

Prices in dirhams, a time zone for each branch, and the three languages people use every day.

Let's talk.

Questions, ideas or a business you'd like to bring onto Fidelect: we'd like to hear from you.