Fidelect home

Run the day. Keep them coming back.

Bookings, orders, checkout, your team and loyalty in one calm workspace, made for salons, restaurants, shops, gyms, clinics and garages.

Set up in minutes. Choose a plan when you're ready.

A salon's Today page: bookings by hour, the team's day and visits that need attention

The screens your team will use.

Real screens from a business like yours, with its own bookings, clients and numbers.

  • The salon's Today page

    Salons and spas

    Online booking, a calendar for every stylist, a reception view of who's here, checkout with packages, and loyalty that brings clients back.

    Fidelect for salons and spas
  • The Service page with the floor plan

    Restaurants and cafés

    Tables and reservations, dine-in checks, pickup and delivery orders and one kitchen queue, with your regulars rewarded every time.

    Fidelect for restaurants and cafés
  • The shop's Today page

    Shops and boutiques

    Products with sizes and colours, stock across your shops, orders to collect, returns and suppliers, plus rewards that bring shoppers back.

    Fidelect for shops and boutiques
  • The front desk page

    Gyms and studios

    Memberships, a class timetable, bookings with waitlists, check-in by QR code and dues, with rewards for showing up.

    Fidelect for gyms and studios
  • The appointments calendar per practitioner

    Clinics and practices

    Practitioner calendars, appointment requests, reception and recalls, with patient details shown only to the staff who need them. Administrative only: clinical records stay in your clinical system.

    Fidelect for clinics and practices
  • The workshop board

    Garages and workshops

    Vehicle intake, estimates clients approve line by line, a workshop board, parts and pickup, with a reminder when the next service is due.

    Fidelect for garages and workshops

A toolkit for the whole day.

Everything a local business needs to welcome, serve and bring people back, in one place and one subscription.

  1. Loyalty

    A loyalty programme that runs itself at every checkout. Points, levels and rewards your clients see in their app and their wallet.

    Learn more
    The loyalty page of a salon: points rules, levels and the card clients see
  2. Bookings

    Clients book online at any hour, your team sees every day side by side, and reminders go out on their own.

    Learn more
    A salon calendar with a column for each stylist
  3. Checkout and orders

    Check out visits and orders, keep every receipt, take orders to collect or deliver, and keep stock true.

    Learn more
    Open dine-in checks at a restaurant
  4. Messages and follow-ups

    Automatic messages after every visit, campaigns for the right clients, and one inbox for every conversation.

    Learn more
    Automatic messages switched on for a salon
  5. Clients and results

    Every client's visits, purchases, notes and points in one file, and results that show how the business is really doing.

    Learn more
    The client list of a shop, with contact details and tags
  6. Team and locations

    Invite your team, give each person exactly the access their job needs, and run one branch or several from one place.

    Learn more
    Team roles and their permissions in the business workspace

Turn first visits into regulars.

A loyalty programme that runs itself at every checkout. Points, levels and rewards your clients see in their app and their wallet.

Safran Club levels
AmbreEvery client starts hereThe usual points
Or8 paid visits a year5% off the bill
Safran20 paid visits a year10% off the bill
+80 pointsA friend paid their first visit
+40 pointsA welcome gift for the friend

From the first visit to the tenth.

  • Calendar and bookings

    Every person's day side by side, online booking with instant or manual confirmation, requests and a waitlist.

  • Checkout and receipts

    Record how each visit or order was paid, apply rewards and keep every receipt, with safe corrections.

  • Clients

    One file per client with visits, purchases, notes, preferences and points.

  • Loyalty

    Points, levels, rewards and referrals that run themselves at every checkout.

  • Follow-ups

    Automatic messages after every visit, campaigns and a library of messages in eight languages.

  • Results

    Clear numbers for your trade, by period and by branch, with the period before beside them.

Small things, done well.

The details your team and your clients notice.

  • Your clients' app

    Clients find you in Fidelect: their card, bookings, orders and messages, in your colours.

  • Maison Safran

    A join poster

    Print it for the counter. Clients scan it and their card appears.

  • Lin & LaineGauthier, Casablanca
    367
    Ready to use150 MAD sur votre prochain achatAsk for it when you pay
    ComplicePrivilège

    Wallet passes

    Loyalty cards in Apple Wallet and Google Wallet that update themselves.

  • Team · Maârif
    Mme Benali moved to Thursday at 15:30.Thanks, I'll get the room ready.

    Team chat

    Direct messages and groups between staff, with photos and voice notes.

  • clients.xlsx412 clients ready to import3 possible duplicates to check

    Imports

    Bring your client list over from a spreadsheet in minutes.

  • Your locationsMaârifOpen today until 20:00RacineOpen today until 19:30

    Several branches

    Each location with its own hours, team, stock and results.

  • A portal for drivers

    Restaurant drivers see their deliveries and the cash they hold.

Made for businesses in Morocco.

The details of your day, already set the way you work.

3languages, English, French and Arabic, right to left included
MADfor prices, receipts and results, with the decimals where they belong
1time zone per branch, for bookings, receipts and results
0special equipment: a browser on any computer, tablet or phone

Your clients' data, treated with respect.

The rules are built in, so your team doesn't have to remember them.

Every change is recorded

Who did what, and when, for every payment, correction and permission.

Your data stays yours

Each business sees only its own clients, never anyone else's.

Clients choose their messages

Offers only go to clients who said yes, and they can say no at any time.

Clinics stay administrative

No clinical records. Patient details are seen only by the staff who need them.

Simple plans that grow with you.

Set up for free, then choose the plan that fits. Prices come straight from our plan catalogue.

Set up for free

Create your business, add your services and invite your team before you choose a plan.

Change as you grow

Move to another plan from your settings. The change review tells you what changes and when.

Your own card terminal

Fidelect records how clients paid. Card processing stays with your bank.

Questions from business owners.

See pricing

Open your workspace today.

Create your business, pick your business type and invite your team.

A shop assistant serving two customers at the counter